Terms & Conditions
Last updated: Yesterday
Welcome to Bazz.pk, an online store for home and kitchen products in Pakistan. These Terms & Conditions explain how orders, payments, delivery and returns work.
Please read these terms before ordering. By placing an order, you agree to these terms and the policies linked on this page.
1. Placing an Order
Provide your correct name, phone number and complete delivery address. We may contact you to check your order details.
An automatic order message confirms that we received your order. We accept your order when we confirm that it has been dispatched. Orders depend on stock and delivery availability.
2. Product Information
Check the product description, size, material, features and package contents before ordering. Only items listed in the package contents are included.
Colours may look slightly different on different screens. This does not remove your right to report an item that is faulty, wrong or different from its description.
3. Prices and Payments
Prices are shown in Pakistani Rupees (PKR). Delivery charges and any applicable taxes are shown before you complete your order.
Use the payment options available at checkout. If Cash on Delivery is offered and selected, pay the confirmed order total when your parcel arrives.
Prices and offers may change for future orders. If we find a pricing error before accepting your order, we will contact you. You can agree to the correct price or cancel for a refund of any amount paid. We will not charge you extra without your agreement.
4. Order Changes and Cancellations
To change or cancel an order, contact us as soon as possible. If it has already been dispatched, please follow our Returns & Refunds policy.
We may cancel an order before dispatch if an item is unavailable, the delivery address cannot be served, payment fails or we cannot verify the order. We will explain the reason and refund any amount paid for the cancelled order.
5. Delivery
Delivery times and service availability depend on your location. Please read our Delivery Information page for details.
Estimated delivery dates may be affected by holidays, weather or courier delays. If your parcel is delayed, missing or damaged, contact us so we can investigate and arrange the next steps.
6. Returns and Refunds
Our Returns & Refunds policy explains which items qualify, how to request a return, return delivery costs and refund timing.
If you receive a faulty, damaged, wrong or incomplete order, contact us promptly with your order number and details. Follow the instructions in that policy before sending anything back. Any product warranty stated on the product page also applies.
7. Using Products and Our Website
Follow the product instructions and use each item for its intended purpose.
Do not place fake orders, submit false information or